Refund Policy

1. How To Request A Refund

To request a refund, email:

[email protected]

Please include:

• Your name
• The email address used for your purchase
• Your order details where available

Providing these details helps us locate and verify your purchase as quickly as possible.

2. Refund Processing

Once an eligible refund request has been verified and processed, the refund will be returned to the original payment method used for the purchase.

The time it takes for the refunded amount to appear in your account may vary depending on your bank, card issuer or payment provider.

3. Digital Products

Recognition Gap and related products are digital products and access may be provided shortly after successful payment.

Different statutory rules may apply to digital content depending on your country of residence and the circumstances of the purchase.

Our voluntary 30 day money back guarantee is provided in addition to any mandatory consumer rights that you may have under applicable law.

4. Personal Pay Rise Simulator And Additional Products

Where the Personal Pay Rise Simulator or another additional digital product is expressly advertised at checkout as being covered by our 30 day money back guarantee, the same guarantee applies to that purchase.

If different refund terms are clearly displayed before purchase for a particular product, those terms will apply to that product, subject to any mandatory consumer rights.

5. Fair Use

Our 30 day money back guarantee is designed to allow customers to purchase Recognition Gap with confidence.

We reserve the right to review suspected fraud, abuse or repeated misuse of our voluntary refund guarantee.

Nothing in this section limits any mandatory consumer rights that apply to you.

6. Your Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict or replace consumer rights that cannot legally be excluded under applicable law.

Our 30 day money back guarantee is a voluntary commercial guarantee provided in addition to those rights.

7. Contact

For refund questions or to submit a refund request, contact us using the details below.